Refund Policy - Sarathi Field Tracking

OUR PROMISE

Our Legendary Refund Policy

"If Our Solution Isn't Useful To You, Your Money Won't Be Useful To Us"

If at any point during your first year you wish to discontinue, we will refund the full amount. From the second year onwards, refunds will be issued on a pro-rata basis. In both cases, refunds are processed within 24 hours.

⏱ 24hr Fast Track

✔ Zero Questions Asked

How It Works

1. Contact Us

Reach out via email or connect directly through our support desk channels.

2. We Process It

Your request gets evaluated and initiated securely within a 24-hour window.

3. Get Your Refund

Full or transparent pro-rata payouts are processed back cleanly to your account.

Why Our Policy is Different

📋

Complete Transparency

No hidden conditions, no asterisks, no fine print. Everything is clear and upfront from day one.

⏱

24-Hour Refund

Request a refund and receive it within 24 hours. We process it immediately, no questions asked.

💳

Full & Pro-Rata Refund

First year: full refund, no questions asked. Second year onwards: fair pro-rata calculation.

💰

Honest Pricing

Our pricing is clear and fair. No surprise charges, hidden fees, or confusing terms.

🛡

Promise-Driven

We honour every commitment we make. If we promise it, we deliver it — no exceptions.

🖤

Customer-First

Your success matters more than a transaction. We'd rather lose a sale than lose your trust.

Frequently Asked Questions

How do I request a refund? ▼

Contact our support team via email or phone. We'll process your refund within 24 hours.

How quickly will I receive my refund? ▼

All refunds are processed within 24 hours of your request.

Is there a minimum usage period before I can request a refund? ▼

No. There is no minimum usage period. You can request a refund anytime.

How is my refund amount calculated? ▼

First year customers receive full refund. From second year onwards, refunds are calculated on pro-rata basis.

Can I use the full product before deciding to get a refund? ▼

Yes. There are no feature restrictions. You can use the full product before making a decision.

Do I need to provide a reason to get a refund? ▼

No. We process refunds with no questions asked.

Will I be charged any fees or penalties for requesting a refund? ▼

No. There are no cancellation fees or hidden deductions.

Why are you confident that customers won't frequently ask for refunds? ▼

Because we focus on transparency, customer success and solving real business problems.

If I paid for a 1-year subscription and want to cancel after 6 months, what happens? ▼

You receive a full refund within 24 hours during your first year.

What if I'm in my second year and want to cancel? ▼

You receive a fair pro-rata refund based on remaining subscription duration.