Terms of Use
1. Introduction
Welcome to the Sarathi Field Tracking App (“we,” “our,” or “us”). By using our mobile application and services (“Services”), you agree to follow these Terms of Use. Please read them carefully, as they govern your relationship with us.
2. Acceptance of Terms
By accessing or using our Services, you confirm that you accept these Terms and agree to comply with them. If you disagree with any part, you must not use our Services.
3. User Obligations
Eligibility: You must be at least 18 years old and have the legal capacity to agree to these Terms.
Account Security: Keep your account information confidential. You are responsible for any activity under your account.
Proper Use: Use the Services only for lawful purposes and in a way that does not infringe the rights of others. You must not misuse the app, such as attempting to hack or reverse-engineer it.
4. Data Collection and Usage
What We Collect: We collect personal data, including your name, contact details, location, and other relevant information necessary for the app’s functionality.
How We Use It: Your data helps us deliver the Services, improve features, and ensure a smooth user experience. We may also use anonymized data for analytics.
Data Sharing: We do not share your personal data with third parties unless it’s necessary for service delivery or required by law. Please review our Privacy Policy for more details.
5. Location Tracking
Consent: By using Sarathi, you consent to continuous location tracking. This is essential for real-time monitoring and other app functionalities.
Usage: We use location data to monitor agent movements, analyze performance, and provide insights. You acknowledge that the accuracy of this data may vary due to external factors.
6. Permissions Required
Location: To track real-time movements.
Attachments: To upload and manage files.
Camera: To capture and upload images or documents.
Call Logs: To log and record calls.
Notifications: To send alerts and updates.
Contacts: To manage customer information.
Phone Status: To gather device-specific information.
7. Service Availability
Uptime: We strive to keep our Services available at all times but cannot guarantee uninterrupted access due to maintenance or unforeseen issues.
Service Changes: We may modify or discontinue certain features without notice, although we aim to provide updates in advance.
8. Intellectual Property
Ownership: All content, designs, and code related to the Services are owned by us or our licensors and are protected by intellectual property laws.
License: You are granted a non-exclusive, non-transferable, limited license to use the Services as per these Terms.
9. Liability and Warranties
No Warranties: The Services are provided “as is.” We do not guarantee that they will be error-free, reliable, or suitable for your needs.
Limitation of Liability: We are not liable for any indirect or consequential damages arising from your use of the Services, including data loss or service interruptions.
10. Termination
Termination by Us: We may suspend or terminate your account at any time if you breach these Terms or engage in conduct harmful to us or other users.
Termination by You: You can stop using the Services at any time, but any obligations you have incurred will still apply.
11. Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved under the jurisdiction of local courts.
12. Amendments
We may update these Terms occasionally. When we do, we’ll revise the “Last Updated” date and notify you through the app. Continuing to use the Services after such changes means you accept the new Terms.
13. Contact Information
If you have any questions or need further clarification on these Terms, please reach out to us at sales@sarathifieldtracking.com